FAQs
I did not receive my ‘Cover Is Ready For Download’ email?
Check the junk folder. If you do not see your ‘Cover Is Ready For Download’ email, contact us at [email protected]
What are Motion Covers?
Motion covers are an animated 30-40 second clip of your regular cover and can be extended for the length of your song. Some Designers offer motion as an option. When you tap/click on a cover, you may have the option to purchase the regular cover or the motion plus regular cover. When you purchase a motion cover, you will receive both the regular cover (.JPEG) and the motion cover (.MP4).
HOW DOES PAYMENT WORK?
The available options, which may include credit/debit card payments, PayPal, Link...
CAN I MAKE CHANGES TO THE PREMADE COVER?
Yes, we offer you unlimited revisions in the form to place the order you have to mark the option to Edit cover art, and write the simple changes you want to make.
ARE THE COVERS EXCLUSIVE OR CAN THEY HAVE SEVERAL OWNERS?
Our covers are all exclusive for those who buy them first, they can only have one owner. When we sell a cover in the store, “Sold Out” appears and no one can buy it again.
WHAT FORMAT WILL THE COVER HAVE?
Our covers are delivered 3000x3000px 300DPI JPG files. This is the highest quality standard for submitting for streaming. You may request other formats if needed.
HOW WILL I RECEIVE MY ORDER?
We pride ourselves on delivery time. Your cover art will arrive in your email within just 24 hours of your order. and with express delivery $12.99 (optional)
HOW DO PREMADE COVERS WORK?
Too easy. just follow these steps 👇
1. Select a cover design
2. Add to cart and fill out cover details including song title, artist name, parental advisory, etc.
3. Add to cart, optionally choose an add-on product like a promotion ad
4. Go to the cart and checkout
5. You will receive an order confirmation email
6. Next you will receive the ‘cover Is ready for download’ email
